Terms and Conditions

Last Updated: 3/7/2025

Welcome to Miller’s Air Conditioning & Heating. These Terms and Conditions govern your use of our website, services, and communications. By accessing or using our website and services, you agree to comply with these terms. If you do not agree, please do not use our website or services.

1. Services Provided
Miller’s Air Conditioning & Heating provides HVAC installation, maintenance, and repair services in Livermore and the surrounding Tri-Valley area. All services are subject to availability and may be modified or discontinued at our discretion.

2. Use of the Website
a. The content on this website is for informational purposes only. We make no guarantees regarding its accuracy, completeness, or timeliness. b. You may not use this website for any unlawful purpose or to engage in any fraudulent activity. c. Unauthorized use of this website may result in legal action.

3. Pricing and Estimates
a. Pricing for our services is subject to change without prior notice. b. Estimates provided through our website or via communication are non-binding and subject to revision upon inspection. c. Promotional offers, discounts, and financing options are subject to eligibility and availability.

4. Appointments and Cancellations
a. Appointments must be scheduled in advance. We reserve the right to cancel or reschedule appointments due to unforeseen circumstances. b. Customers must provide at least 24 hours’ notice for appointment cancellations. Failure to do so may result in a cancellation fee.

5. A2P Messaging and Communication
a. By providing your phone number, you consent to receive SMS communications regarding appointments, promotions, and service updates. b. Message and data rates may apply. Frequency of messages varies based on service needs and promotional offers. c. You may opt out at any time by replying “STOP” to our messages. For assistance, reply “HELP” or contact us directly.

6. Data Collection and Privacy
a. We collect personal information, including name, phone number, email, and service-related details, to provide and improve our services. b. Data collected through form submissions, phone calls, and emails will be handled in accordance with our Privacy Policy. c. We do not sell or share customer information with third parties except as necessary for service fulfillment and legal compliance.

7. Warranty and Liability
a. All HVAC equipment installed is subject to the manufacturer’s warranty terms. b. Miller’s Air Conditioning & Heating provides workmanship guarantees as outlined in our service agreements. c. We are not liable for damages caused by customer misuse, third-party interference, or failure to follow recommended maintenance.

8. Dispute Resolution
a. Any disputes arising from our services or website use shall be resolved through arbitration in California, in accordance with state laws. b. Customers agree to seek resolution through mediation before pursuing legal action.

9. Governing Law
These Terms and Conditions shall be governed and interpreted in accordance with the laws of the State of California.

10. Changes to These Terms
Miller’s Air Conditioning & Heating reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our website and services constitutes acceptance of the revised terms.

Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us:

Miller’s Air Conditioning & Heating
4749 Bennett Dr STE N, Livermore, CA 94551
(925) 447-3000
Admin@callmillers.com